Contact
Write to us about your garden
Whether you have a question about a specific product, want advice on what material suits a space, or need guidance on placement — we are glad to help. Fill in the form below and we will respond thoughtfully.
Send us a message
Additional information
Response time
We aim to respond to every message within two working days. Enquiries sent over the weekend are answered from Monday.
Types of enquiries
- — Product selection and suitability
- — Sizing, quantities, and layout advice
- — Placement and installation guidance
- — Seasonal care and maintenance questions
- — Order status and general queries
Frequently asked
Do you supply to all of Japan?
Yes. We serve customers across Japan and can arrange delivery to most locations.
Can I request a custom size?
Custom dimensions are possible for certain product types — mention this in your message and we will advise.
Is a site visit available?
We work primarily through correspondence and detailed guidance materials, but can discuss remote consultation where helpful.